Charlie Brown

Energizer
DISC Type : I

Owner at Exceler8 Consulting Services

Daytona Beach, Florida, United States

Overview

Charlie Brown is an experienced automotive industry leader and the owner of Exceler8 Consulting, where he focuses on operations management and sales training to enhance dealership profitability. A graduate of the College of the Holy Cross, he is also Covey Leadership and DISC Certified. Colleagues describe him as insightful, creative, and a world-class trainer.

He is a member of the National Speakers Association (NSA), reflecting his expertise in public speaking and professional training.

Personality Overview

Full Of Energy

Big Picture Person

Informal

They are always positive and upbeat, so take their promises with a pinch of salt.  They are friendly, approachable and love to make new connections. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Automotive Sales Training
His career is dedicated to designing and delivering sales process and management training for automotive dealerships, including his time at AutoNation and his own consultancy.
Leadership Development
As a Covey Leadership certified professional, he has a history of coaching management and running programs like General Manager University to achieve organizational goals.
Dealership Profitability
His professional focus is on identifying root causes and partnering with ownership to increase productivity and profitability within the automotive marketplace.

Media Appearances

Charlie has no verified media appearances

Work History

6-2019
Owner at Exceler8 Consulting Services
5-2013 - 6-2019
Director of Learning Development and Implementation at AutoNation
9-2006 - 4-2013
Consultant, Trainer, Instructional Designer at AutoNation
1994 - 4-2013
Consultant, Trainer, Instructional Designer at CB and Associates
1984 - 1994
General Manager at Private Cap Automotive Dealerships

Education

BA from College of the Holy Cross
Education details unavailable from Xavier HS NYC

More Information

Social Presence :

Prographics :

Exp : 42 Location : Daytona Beach, Florida, United States Job Level : N/A Designation : Owner at Exceler8 Consulting Services
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Insights For Selling To Charlie

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Invite them for a lunch or a drink/coffee
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charlie is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Charlie

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Charlie move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Charlie take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Charlie

Personality Compatibility


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