Charlie Castaneda

Evaluator
DISC Type : cds

Account Manager at ServiceRocket

Sydney, New South Wales, Australia

Overview

Charlie has no verified overview

Personality Overview

Hard To Convince

Quality Focused

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Charlie has no verified topics they care about

Media Appearances

Charlie has no verified media appearances

Work History

10-2025
Account Manager at ServiceRocket
4-2025 - 10-2025
Business Development Team Lead - APAC at ServiceRocket
9-2024 - 4-2025
Business Development Representative at ServiceRocket
1-2024 - 9-2024
Sales And Marketing Intern at ServiceRocket
8-2023 - 12-2024
Bartender/Barista at Pastizzi Cafe

Education

8-2023 - 12-2025
Bachelor of Management from University of Technology Sydney
2019 - 2023
Education details unavailable from Homestead High School

More Information

Social Presence :

Prographics :

Exp : 3 Location : Sydney, New South Wales, Australia Job Level : Middle Designation : Account Manager at ServiceRocket
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Insights For Selling To Charlie

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charlie is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Charlie

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Charlie move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Charlie take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Charlie

Personality Compatibility


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