Charlotte Pendlebury

Balancer
DISC Type : S

Sr. Enterprise Account Manager at Amazon Web Services (AWS)

Greater Seattle Area, United States

Overview

Charlotte Pendlebury is a Sr. Enterprise Account Manager at Amazon Web Services, specializing in guiding enterprise clients through complex cloud solutions. She is an AWS Certified Solutions Architect. Colleagues describe her as an exceptional account manager with outstanding leadership and a unique blend of skills, having grown her career progressively within Amazon.

A key achievement includes her direct involvement in the rapid expansion of the Amazon Key for Business service into the United Kingdom market.

Personality Overview

Good Listener

Formal Mannered

Diplomatic

They are polite and respectful but practical.  They are comfortable taking a long term view. Even if it takes time, they prefer following the process.

Topics They Care About

Enterprise Cloud Solutions
Her role focuses on helping large businesses solve complex problems using AWS cloud solutions, as highlighted in a strong recommendation from a Solutions Architect.
International Market Expansion
She has been directly involved in expanding Amazon services, specifically Key for Business, into the UK market and previously held roles covering US, UK, and Canada.
Career Progression
She has shared multiple posts about her promotions, indicating that professional growth and development are important milestones for her.

Media Appearances

Charlotte has no verified media appearances

Work History

12-2025
Sr. Enterprise Account Manager at Amazon Web Services (AWS)
2-2022 - 11-2025
Enterprise Account Manager at Amazon Web Services (AWS)
11-2021 - 4-2022
Account Executive II - US, UK, Canada Sales at Amazon
5-2020 - 11-2021
Account Executive- US & UK Expansion at Amazon
11-2019 - 5-2020
Operations Coordinator at Amazon

Education

Education details unavailable from Western Washington University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Greater Seattle Area, United States Job Level : Middle Designation : Sr. Enterprise Account Manager at Amazon Web Services (AWS)
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Insights For Selling To Charlotte

During A Call Or A Meeting

DO's

  • Be very observant about how they perceive the risk in the decision
  • Tell them about the outcome and results before talking about the input
  • Unless they are the decision maker, bring other stakeholders into the process early

DONT's

  • Don’t brush off their concerns, their comfort with you will go down
  • Don’t push them for a no, take the lack of yes as a no after a certain point
  • Don’t try to be overly social in the early interactions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charlotte is

  • For them, low risk, acceptance by others and strong collaterals are most important.
  • Will you ever get a clear answer from Charlotte

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Charlotte move?

  • They can be very slow in making decisions.
  • Can Charlotte take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Charlotte

Personality Compatibility


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