Charlotte Smith in

Charlotte Smith

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Vice President Operations at Qwick
📍 Greater Phoenix Area, United States

As VP of Operations at Qwick, Charlotte Smith leads the scaling of teams across numerous local marketplaces. An MBA graduate from Oregon State University, she previously built and led a fraud investigation team at Uber, showcasing her expertise in process optimization and risk mitigation.

Charlotte is passionate about creating a human-first culture that champions diversity, collaboration, and employee wellbeing. She focuses on the positive impact of flexible work, believing it empowers individuals to improve their mental and physical health while building their own schedules and businesses.

While at Uber, she led a team that successfully mitigated over $10 million in fraudulent activities.

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Experience
8 Years
Current Role
Vice President Operations
Job Level
Senior
Location
Greater Phoenix Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Charlotte cares about

Marketplace Scaling
Her role is centered on supporting and scaling teams to ensure the quality, efficiency, and growth of 24 local marketplaces across the United States.
Future of Work
Believes Qwick is "changing the way people work" by empowering freelancers and helping businesses break free from traditional employment models.
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Career

Work history

7-2022
Vice President Operations
Qwick
2-2021 - 7-2022
Director Of Operations
Qwick
5-2020 - 2-2021
Senior Central Operations Manager
Qwick
4-2019 - 5-2020
Operations Manager
Qwick
8-2016 - 7-2018
SPOT Manager - Fraud Manual Review
Uber
In the press

Media appearances

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Education
1-2019 - 12-2021
Master of Business Administration - MBA
Oregon State University
9-2014 - 5-2017
Bachelor of Science - BS
W. P. Carey School of Business – Arizona State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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