Charlotte Sylvan

Inquisitor
DISC Type : Ic

Business (Survey) Analyst, Senior - Enterprise Change, Information Management at Pacific Gas and Electric Company

San Francisco, California, United States

Overview

Charlotte is a People Analyst and Industrial/Organizational Psychology professional with over eight years of experience at companies like Pacific Gas and Electric Company and Indeed. com. She holds a Masters of Science from San Francisco State University and specializes in enterprise surveys, data analysis, and presenting people insights to executive leadership.

Outside of her direct roles, she is driven by a passion for people, diversity, culture, and inclusion. She is dedicated to fostering excellent working relationships and leveraging her skills for problem-solving, with a constant desire to learn, grow, and improve organizational environments.

She once consulted for a game-based assessment startup where she wrote and named over 30 unique personas.

Personality Overview

Value Driven

Curious

Example Seeker

They often ask many questions and rely heavily on information and documentation.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

People Analytics
Her role at PG&E involves analyzing large datasets from enterprise surveys and presenting key people insights and data visualizations to executive stakeholders.
Org Psychology Solutions
Holding a Master's in I/O Psychology, she has experience as a freelance consultant providing research-based psychological solutions for various organizational challenges.
Diversity and Inclusion
Her personal introduction explicitly states a passion for people, diversity, culture, and inclusion as a core driver of her work.

Media Appearances

Charlotte has no verified media appearances

Work History

5-2024
Business (Survey) Analyst, Senior - Enterprise Change, Information Management at Pacific Gas and Electric Company
9-2020
Associate Business Analyst - HR PMO - Enterprise Surveys at Pacific Gas and Electric Company
5-2019
Freelance Industrial/Organizational Psychology Consultant at Charlotte Sylvan
6-2019 - 8-2020
Industrial/Organizational Psychology Consultant at Game Based Assessment Start-Up
5-2019 - 4-2020
Selection Assessment Specialist - Freelance Consultant at Indeed.com

Education

2017 - 2019
Master's of Science from San Francisco State University
2003 - 2007
Bachelor of Arts (B.A.) from UC San Diego

More Information

Social Presence :

Prographics :

Exp : 8 Location : San Francisco, California, United States Job Level : Middle Designation : Business (Survey) Analyst, Senior - Enterprise Change, Information Management at Pacific Gas and Electric Company
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Insights For Selling To Charlotte

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Focus on immediate action-items rather than the larger goals
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charlotte is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Charlotte

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Charlotte move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Charlotte take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Charlotte

Personality Compatibility


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