Cheryl McCuaig

Observer
DISC Type : ic

Chief Information Officer at TSB Bank

Poole, England, United Kingdom

Overview

Cheryl McCuaig is the Chief Information Officer at TSB Bank, bringing over 35 years of technology leadership from top-tier financial institutions like Metro Bank, JP Morgan, and Barclays. She specializes in leading large-scale IT transformation programs and enhancing digital services.

Outside of her extensive career in banking technology, Cheryl lives on the coast and enjoys aerial yoga and walking on the beach. She has a grown-up son and splits her time between her home and the office.

She is passionate about inclusion with a special interest in attracting and developing women in IT.

Personality Overview

Example Seeker

Assertive

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

IT Transformation
Her core focus in senior roles at Metro Bank and TSB has been on IT transformation, aiming to improve the quality, velocity, and efficiency of technology delivery.
Women in IT
Public biographies state she is passionate about inclusion and has a special interest in attracting and developing women in the technology sector.
Financial Services Tech
Has over three decades of experience leading technology and IT risk for global financial institutions including HSBC, Barclays, Credit Suisse, and JP Morgan.

Media Appearances

Cheryl has no verified media appearances

Work History

1-2023
Chief Information Officer at TSB Bank
7-2019
Chief Information Officer at Metro Bank (UK)
7-2016 - 12-2017
Managing Director at J.P. Morgan
3-2013 - 3-2016
Director: Group Operations CIO, Group IT at Lloyds Banking Group
3-2010 - 2-2013
Director: Business Unit Control Function, Group IT at Lloyds Banking Group

Education

Cheryl has no verified education history

More Information

Social Presence :

Prographics :

Exp : 38 Location : Poole, England, United Kingdom Job Level : Leadership Designation : Chief Information Officer at TSB Bank
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Insights For Selling To Cheryl

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Persuade objectively how your product will help them achieve their goals
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cheryl is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Cheryl

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Cheryl move?

  • They like to analyze well and then make their decisions.
  • Can Cheryl take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Cheryl

Personality Compatibility


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