China Nelson

Commander
DISC Type : D

Enterprise Customer Success Manager at Kustomer

Greater Phoenix Area, United States

Overview

China has no verified overview

Personality Overview

Strong-Willed

Impact-Driven

Very Quick

They like to be in a position where they can control the conversation and terms.  More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships.

Topics They Care About

China has no verified topics they care about

Media Appearances

China has no verified media appearances

Work History

2-2025
Enterprise Customer Success Manager at Kustomer
9-2024 - 4-2025
Sales Associate at Manor Phoenix
6-2024 - 2-2025
Customer Service Representative at Playa Society
9-2023 - 6-2024
Bereavement at Career Break
3-2022 - 9-2023
Customer Success Manager, Enterprise at Klara

Education

Bachelor of Science (B.S.) from California State University, Long Beach
Education details unavailable from Santa Barbara City College

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater Phoenix Area, United States Job Level : Middle Designation : Enterprise Customer Success Manager at Kustomer
URL has been copied!

Insights For Selling To China

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Refer to testimonials from well-known industry leaders
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not spend too much time focusing on product tech or features
  • Avoid being a storyteller and don’t try to oversell
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with China is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from China

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will China move?

  • They can take decisions very fast if you manage to convince them.
  • Can China take some risk or not?

  • The risks don’t matter much to them.

You And China

Personality Compatibility


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