Chinmayee Pattanaik

Go-getter
DISC Type : d

Senior Manager, Fusion SCM Cloud, Application Service Excellence at Oracle

Bengaluru, Karnataka, India

Overview

Chinmayee is a Senior Manager at Oracle with over 20 years of IT industry experience, specializing in leading global customer support teams for Enterprise Applications and SaaS. She focuses on Oracles Fusion Supply Chain Management products. Colleagues describe her as analytical, focused, hard-working, and a source of inspiration.

There is no publicly available information regarding Chinmayees personal life or hobbies.

One unique insight is her single-word social media post, "EMPATHY, " which suggests a deep-seated value she brings to her leadership and customer interactions.

Personality Overview

Self-Confident

Fast-Paced

Challenger

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They can be nudged to make faster decisions by offering what they value. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Customer Experience
Her core focus is on delivering an "Outstanding Customer Experience" and driving customer success within Oracle's enterprise application ecosystem.
Supply Chain Management
She currently manages technical support teams for Oracle's Fusion Supply Chain Management, Procurement, Manufacturing, and IoT product lines.
SaaS Service Excellence
Her role in "Application Service Excellence" and background in SaaS highlights a focus on service standards, quality, efficiency, and automation.

Media Appearances

Chinmayee has no verified media appearances

Work History

5-2024
Senior Manager, Fusion SCM Cloud, Application Service Excellence at Oracle
4-2022 - 5-2024
Associate Director at Deloitte India
3-2019 - 4-2022
Product Support Manager at Oracle
9-2012 - 3-2019
Principal Software Engineer at Oracle
2-2009 - 9-2012
Senior Software Engineer at Oracle

Education

2002 - 2004
Master of Computer Applications (MCA) from Dr.Ambedakar Institute of Information Technology and Management Science, Rourkela,Orissa
1996 - 1998
Schooling till +2 from Vyomayana Samstha Vidyalaya

More Information

Social Presence :

Prographics :

Exp : 21 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Senior Manager, Fusion SCM Cloud, Application Service Excellence at Oracle
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Insights For Selling To Chinmayee

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Stress on the business value that your product offers
  • Highlight the competitive differentiation of your product

DONT's

  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chinmayee is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Chinmayee

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Chinmayee move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Chinmayee take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Chinmayee

Personality Compatibility


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