Chris Gilbert

Commander
DISC Type : D

Director of Customer Success & Billing at Opus IVS - US

Detroit Metropolitan Area, United States

Overview

Chris has no verified overview

Personality Overview

Strong-Willed

Decisive

Impact-Driven

They like to stay in control of the negotiation or defining of the terms.  They prefer to move quickly, and expect the same from others. They are less concerned about the product and more about its potential impact.

Topics They Care About

Chris has no verified topics they care about

Media Appearances

Chris has no verified media appearances

Work History

6-2023
Director of Customer Success & Billing at Opus IVS - US
10-2021 - 6-2023
Director of Customer Success at Opus IVS - US
4-2020 - 10-2021
Account Manager at Link Engineering Company
4-2017 - 4-2020
Director of Service at Link Engineering Company
6-2010 - 3-2017
Director Service Delivery at Hollander

Education

2011 - 2013
Master of Business Administration (M.B.A.) from Eastern Michigan University
1992 - 1997
BBA from Western Michigan University - Haworth College of Business

More Information

Social Presence :

Prographics :

Exp : 29 Location : Detroit Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Customer Success & Billing at Opus IVS - US
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Refer to testimonials from well-known industry leaders
  • Be respectful but crisp

DONT's

  • Do not spend too much time focusing on product tech or features
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Chris

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Chris move?

  • If convinced, they can reach decisions quite fast.
  • Can Chris take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Chris

Personality Compatibility


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