Chris Mazzocco

Examiner
DISC Type : cs

Client Services Director - Financial Services at Slalom

Columbus, Ohio, United States

Overview

Chris Mazzocco leads the Financial Services Client Group for Slalom in Ohio. Drawing on 12 years at Accenture, he specializes in front-office transformations for banks, insurers, and wealth managers, with a deep focus on customer service strategy and integrating artificial intelligence. He is a graduate of Miami University.

A highlight of his career was attending a global leadership event where he had the opportunity to see former Presidents Clinton and Bush, Martha Stewart, and Gayle King speak.

Personality Overview

Overcautious

Late Adopter

Tough To Convince

The only way to convince them is by showing them examples and ample proof.  They do not like taking risks at all and go for proven options in the end. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

AI in Financial Services
Focuses on deploying AI agents to automate workflows in insurance and actuarial modeling, aiming for greater speed, precision, and auditability.
Cloud Modernization
Promotes modernizing applications to reduce risk and drive innovation, specifically highlighting partnerships with Google Cloud.
Front-Office Transformation
His background is centered on helping financial institutions define and implement their customer agendas and service strategies.

Media Appearances

Chris has no verified media appearances

Work History

9-2022
Client Services Director - Financial Services at Slalom
5-2010 - 8-2022
Senior Manager at Accenture

Education

2006 - 2010
Bachelor of Science from Miami University
2002 - 2006
Education details unavailable from St. Francis DeSales High School

More Information

Social Presence :

Prographics :

Exp : 15 Location : Columbus, Ohio, United States Job Level : Mid-senior Designation : Client Services Director - Financial Services at Slalom
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Chris

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Chris move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Chris take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Chris

Personality Compatibility


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