Christian Robinson

Examiner
DISC Type : cs

Senior Manager, Customer Success at Fleetio

Waterville, Maine, United States

Overview

Christian has no verified overview

Personality Overview

Overcautious

Process Oriented

Status Quo Seeker

The only way to convince them is by showing them examples and ample proof.  Being observant comes to them naturally. They are always well-planned and adopt a systematic approach.

Topics They Care About

Christian has no verified topics they care about

Media Appearances

Christian has no verified media appearances

Work History

1-2024
Senior Manager, Customer Success at Fleetio
7-2022 - 1-2024
Manager, Mid-Market Customer Success at Fleetio
4-2021
Founding Member at BreakoutCS
4-2018 - 8-2022
Customer Success Manager - Mid-Market Team Lead at Fleetio
8-2014 - 8-2017
Terriotory Manager - Account Management at athenahealth

Education

2006 - 2010
Bachelor's degree from University of Maine

More Information

Social Presence :

Prographics :

Exp : 13 Location : Waterville, Maine, United States Job Level : Middle Designation : Senior Manager, Customer Success at Fleetio
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Insights For Selling To Christian

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christian is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Christian

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Christian move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Christian take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Christian

Personality Compatibility


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