Christine Jensen

Trailblazer
DISC Type : ID

Contact Center Supervisor at Inizio Engage

Oakland, California, United States

Overview

Christine Jensen is a contact center supervisor at Inizio Engage, specializing in the health and life sciences sectors. With a Six Sigma Green Belt, she has extensive experience in client services, operational efficiency, and team management. Colleagues describe her as a passionate, dependable, and highly motivated leader.

Christine values mentorship deeply, inspired by a teacher who has remained her friend and mentor for over 30 years. She believes in paying forward the guidance she received and is passionate about helping her own team members grow and develop their skills.

She once directed a 24/7 call center responsible for the logistics and delivery of human tissue for transplant.

Personality Overview

Achievement-Oriented

Values Relationships

Assertive

They do not mind taking risks and can make hard decisions, if necessary.  They are charming and have the ability to align others behind their decisions. They are more likely to be open to unproven but exciting technologies.

Topics They Care About

Contact Center Leadership
Her entire career revolves around leading and managing contact center teams in high-stakes environments like healthcare and biotech.
Healthcare Operations
Has deep experience managing operations, client services, and procurement for pharmaceutical, biologics, and medical device companies.
Team Coaching
Her job descriptions and recommendations consistently highlight her focus on coaching for performance, developing training programs, and supporting team growth.

Media Appearances

Christine has no verified media appearances

Work History

8-2022
Contact Center Supervisor at Inizio Engage
9-2019 - 6-2022
Contact Center Supervisor at Cigna / Express Scripts
2-2017 - 6-2019
Procurement Operations Analyst at Amazon
11-2015 - 2-2017
Director, Customer Service and Sales Operations at Aziyo Biologics, Inc.
11-2013 - 11-2015
Managing Director, Key Accounts at TISSUE BANKS INTERNATIONAL, INC.

Education

Education details unavailable from Northport Senior High School
Education details unavailable from Adelphi University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Oakland, California, United States Job Level : N/A Designation : Contact Center Supervisor at Inizio Engage
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Insights For Selling To Christine

During A Call Or A Meeting

DO's

  • Talk about yourself and some of your achievements at the start of the conversation
  • Build a trustworthy relationship while keeping the product center-stage
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Avoid unnecessary negativity or slowness
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christine is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Christine

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Christine move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Christine take some risk or not?

  • They can take risks if necessary.

You And Christine

Personality Compatibility


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