Christoph Kastaun

Observer
DISC Type : ic

Director IT (CIO) at Tchibo

Hamburg, Hamburg, Germany

Overview

Christoph Kastaun is the Director IT (CIO) at Tchibo, where he focuses on blending customer, business, and technology to shape future strategies. He previously held roles as Head of IT Business Solutions and Head of Core Applications.

He is enthusiastic about fostering team growth and discussing modern tech trends like AI, often sharing insights from Tchibos innovations.

Christoph earned his Diplom from Fachhochschule Wedel.

Personality Overview

Value Driven

Curious

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Agentic AI Strategy
Christoph is actively involved in Tchibo's AI journey, having given keynotes on their Agentic AI strategy and the development of their own AgenticAI platform.
Digital Transformation
He focuses on change and transformation within Tchibo, encompassing new ways of working, team building, and evolving digital programs.
IT Business Solutions
With experience as Head of IT Business Solutions, Christoph emphasizes integrating IT with business needs to drive company success.

Media Appearances

Christoph has no verified media appearances

Work History

6-2021
Director IT (CIO) at Tchibo
10-2019 - 6-2021
Head of IT Business Solutions at Tchibo
6-2018 - 9-2019
Head of Core Applications at Tchibo
2-2015 - 5-2018
Head of B2C Applications at Tchibo
9-2014 - 1-2015
Senior Consultant B2C Applications at Tchibo

Education

2000 - 2004
Diplom from Fachhochschule Wedel

More Information

Social Presence :

Prographics :

Exp : 20 Location : Hamburg, Hamburg, Germany Job Level : Leadership Designation : Director IT (CIO) at Tchibo
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Insights For Selling To Christoph

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Ask them questions to understand their needs better while staying affable
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christoph is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Christoph

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Christoph move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Christoph take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Christoph

Personality Compatibility


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