Christopher Symons

Doer
DISC Type : sd

Chief Commercial Officer (CCO) at Advanced Call Center Technologies, LLC

Greater New Orleans Region, United States

Overview

Christopher Symons is the Chief Commercial Officer at Advanced Call Center Technologies, leveraging an extensive background in e-commerce, travel, and technology to drive digital transformation. A graduate of the University of New Orleans, colleagues describe him as a strategic, dependable, and hard-working leader with a proven record of exceeding performance goals.

Based on his education in New Orleans, Christopher may have an affinity for local sports. His professional interests include major technology and financial corporations, reflecting his focus on innovation and market trends.

He has a unique career trajectory, transitioning deep expertise from the travel and hospitality sector to a leadership role in customer experience technology and automation.

Personality Overview

Strategic Planner

Results Focused

Long-term Focused

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

AI in Customer Experience
He frequently posts about using AI chatbots and a “Total Experience Formula™” to enhance customer journeys and drive efficiency for retail and financial clients.
Digital Transformation
His current role and professional headline emphasize his focus on leveraging technology and intelligent automation to modernize commercial sales and marketing operations.
Travel & Hospitality Tech
He has a deep, long-standing background in the travel industry, with senior roles at companies like Travelocity, WNS Global Services, and Kaligo Solutions.

Media Appearances

Christopher has no verified media appearances

Work History

9-2025
Chief Commercial Officer (CCO) at Advanced Call Center Technologies, LLC
5-2014
E-Commerce Consultant at Self-Employed
10-2019 - 9-2025
Vice President of Sales and Strategy - Travel and Hospitality at Sutherland
8-2017 - 10-2019
Vice President - Travel and Leisure at WNS Global Services
8-2016 - 8-2017
Senior Vice President, Consultant at Kaligo Solutions

Education

1999 - 2001
Bachelor's of Science from University of New Orleans
1996 - 1999
Business Administration and Management from Spring Hill College

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater New Orleans Region, United States Job Level : Leadership Designation : Chief Commercial Officer (CCO) at Advanced Call Center Technologies, LLC
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Insights For Selling To Christopher

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christopher is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Christopher

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Christopher move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Christopher take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Christopher

Personality Compatibility


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