Ciana Abdollahian

Commander
DISC Type : D

Head of Customer Marketing at Klaviyo

Boston, Massachusetts, United States

Overview

Ciana has no verified overview

Personality Overview

Decisive

Very Quick

Strong-Willed

They prefer to move quickly, and expect the same from others.  They do not care very much about building rapport or relationships. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

Ciana has no verified topics they care about

Media Appearances

Ciana has no verified media appearances

Work History

9-2025
Head of Customer Marketing at Klaviyo
4-2025 - 6-2025
Senior Director, Customer Marketing & Community at Snyk
1-2024 - 4-2025
Director, Customer Marketing & Community at Snyk
3-2022 - 1-2024
Director, Customer Advocacy at Snyk
2-2021 - 3-2022
Director, Customer Programs at Zerto, a Hewlett Packard Enterprise company

Education

2006 - 2009
BSBA from University of Massachusetts Lowell
2007 - 2007
Education details unavailable from The University of Queensland

More Information

Social Presence :

Prographics :

Exp : 19 Location : Boston, Massachusetts, United States Job Level : Mid-senior Designation : Head of Customer Marketing at Klaviyo
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Insights For Selling To Ciana

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Be respectful but crisp

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ciana is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Ciana

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Ciana move?

  • If convinced, they can reach decisions quite fast.
  • Can Ciana take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Ciana

Personality Compatibility


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