Ciera Dolan

Go-getter
DISC Type : d

Director of Payroll Operations at Ciphr

United Kingdom

Overview

Ciera Dolan is the Director of Payroll Operations at Ciphr, where she focuses on driving transformation and operational excellence in the HCM industry. With a background in project and sales management, she is a certified Agile Project Management Practitioner and holds a Bachelor of Science from De Montfort University.

Ciera is an active member of the payroll professional community, enjoying opportunities to network with new and old friends at industry events. She recently attended the Chartered Institute of Payroll Professionals (CIPP) annual conference and was the delighted recipient of a prize.

Her teams product, Ciphr Payroll, was recently named Software Product of the Year at the CIPP Annual Excellence Awards.

Personality Overview

Challenger

Direct & Candid

Fast-Paced

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Payroll Operations
Her current role as Director of Payroll Operations and extensive experience highlight her deep expertise in managing and improving payroll functions for UK businesses.
Team Recruitment
She frequently posts on social media about hiring for her team, showing a commitment to building a strong and capable payroll department at Ciphr.
Industry Recognition
Ciera and her team at Ciphr were recently recognized at the CIPP Annual Excellence Awards, with their product winning "Software Product of the Year".

Media Appearances

Ciphr Payroll crowned Software Product of the Year at CIPP Awards. Featured in Ciphr (press release)

See Now

Work History

1-2025
Director of Payroll Operations at Ciphr
9-2022 - 10-2024
UK Sales Manager at OneAdvanced
8-2018 - 9-2022
Global Operations and Sales Manager at Mitrefinch – an Advanced company
3-2018 - 8-2018
Project Manager at Mitrefinch – an Advanced company
10-2016 - 3-2018
Project Manager at MHR - talent management, HR, payroll & people analytics solutions

Education

2011 - 2014
Bachelor of Science (BSc) from De Montfort University

More Information

Social Presence :

Prographics :

Exp : 10 Location : United Kingdom Job Level : Mid-senior Designation : Director of Payroll Operations at Ciphr
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Insights For Selling To Ciera

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Tell them that you are there to help them create visible impact within their organization
  • Highlight the competitive differentiation of your product

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ciera is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Ciera

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Ciera move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Ciera take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Ciera

Personality Compatibility


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