Clémentine Markman

Observer
DISC Type : ic

Founding Ops Lead at Granola

United Kingdom

Overview

Clémentine is the Head of Operations at Granola, specializing in scaling businesses by building and optimizing processes. A qualified New York attorney with a Masters from NYU School of Law, she practiced international dispute resolution for seven years before transitioning into broad operational roles in the tech startup space.

She is passionate about diving into complex situations to solve problems and adapts her strategic approach to specific company and individual needs. People who have worked with her have been impressed by her ability to quickly generate comprehensive reports and ask effective questions from limited context.

Unique fact: Clémentine made a significant career switch from being an international dispute resolution lawyer for 7 years to leading operations at tech startups.

Personality Overview

Value Driven

Curious

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Startup Operations
Her career has focused on operational leadership roles within various startups, including a B2B tech startup, a challenger brand, and an AI company.
Process Optimization
She states a passion for identifying inefficiencies and building and optimizing processes to improve business functions.
AI Productivity Tools
She is a self-described "lover of productivity tools" and has expressed excitement about AI-powered notepads and tools that understand work context.

Media Appearances

Clémentine has no verified media appearances

Work History

12-2024
Founding Ops Lead at Granola
2-2024 - 12-2024
Strategy, Operations & Legal consultant at Clementine Markman Consulting
1-2022 - 1-2024
Operations Lead & Chief of Staff to the CEO at Route Reports
1-2021 - 12-2021
Head Of Operations at Motley London
4-2020 - 12-2020
Head Of Operations - Special Project during COVID-19 at Vegan Apron

Education

2009 - 2010
Master's Degree (LL.M.) from New York University School of Law
Attorney-at-law qualified in New York from New York State Bar

More Information

Social Presence :

Prographics :

Exp : 13 Location : United Kingdom Job Level : Mid-senior Designation : Founding Ops Lead at Granola
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Insights For Selling To Clémentine

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Clémentine is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Clémentine

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Clémentine move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Clémentine take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Clémentine

Personality Compatibility


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