Claudia De Castro Gama in

Claudia De Castro Gama

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Gerente de relacionamento com o cliente at BeFly
📍 São Paulo, São Paulo, Brazil

Claudia de Castro Gama is a Customer Relationship Manager at BeFly with over 20 years of experience in the corporate travel industry. Specializing in client retention and process efficiency, she manages global accounts across diverse sectors. She holds an MBA from USP/Esalq.

Outside of her core role, Claudia is passionate about continuous learning and personal development, frequently attending industry events on topics like AI and supply chain. She believes in leadership founded on trust, active listening, and partnership, and feels that tourism has the power to change lives.

Unique fact: Before her extensive career in corporate travel, she worked in journalism production for TV Cultura.

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Experience
31 Years
Current Role
Gerente de relacionamento com o cliente
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Claudia cares about

Client Relationships
Her entire career is focused on building long-term, sustainable client partnerships, with a strong emphasis on retention and post-sales success.
Corporate Travel
Possesses over two decades of deep expertise in the corporate travel market, working with both airlines and agencies to enhance the customer journey.
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Career

Work history

5-2024
Gerente de relacionamento com o cliente
BeFly
1-2011 - 5-2024
Senior Account Manager
BeFly
1-2005 - 12-2010
Líder Operacional
BeFly
11-2003 - 12-2004
Consultor sênior
BeFly
8-2002 - 9-2003
Produção de jornalismo
TV Cultura - Fundação Padre Anchieta
In the press

Media appearances

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Education
5-2022 - 1-2024
Master of Business Administration - MBA
MBA USP/Esalq
Competencia en Español
SIELE - Servicio Internacional de Evaluación de la Lengua Española
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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