Claudia R. in

Claudia R.

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Director Revenue Cycle Management (Service and Self-Pay) at GoHealth Urgent Care
📍 Missouri City, Texas, United States

Claudia is an operational leader with over 20 years of experience managing multi-site operations in healthcare, energy, and banking. She holds an MBA from LeTourneau University and focuses on creating win-win relationships by treating internal partners and employees with the same care as external clients.

At QuVa Pharma, she converted a cost center into a for-profit center through innovative cross-sell and up-sell strategies.

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Experience
8 Years
Current Role
Director Revenue Cycle Management (Service and Self-Pay)
Job Level
Mid-senior
Location
Missouri City, Texas, United States
Personality Overview

How Claudia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Claudia cares about

Revenue Cycle Management
Her current and immediate past roles as a Director focus on managing the entire revenue cycle, including billing, collections, and vendor oversight for major health systems.
Customer Experience
A core part of her philosophy involves enhancing the customer journey, with past director roles specifically focused on customer experience and care.
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Career

Work history

9-2024
Director Revenue Cycle Management (Service and Self-Pay)
GoHealth Urgent Care
5-2021 - 6-2024
Director Revenue Cycle
Memorial Hermann Health System
5-2019 - 4-2020
Director Order Management & Customer Experience
QuVa Pharma, Inc.
5-2018 - 5-2019
Director Customer Experience
LifeEnergy (LS Power Co)
8-2015 - 9-2017
Director Business Operations Strategy
Harris Health System
In the press

Media appearances

GoHealth Urgent Care Expands Leadership Team, Marks New Growth Era. Featured in PR Newswire
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Education
2004 - 2006
Master of Business Administration - MBA
LeTourneau University
2000 - 2003
Bachelor of Business Administration - BBA
University of Houston-Downtown
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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