Claudia S.

Evaluator
DISC Type : cds

Executive Director of Operations and Customer Experience at Pluxee

São Paulo, São Paulo, Brazil

Overview

Claudia has no verified overview

Personality Overview

Thorough Evaluator

Hard To Convince

Quality Focused

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Claudia has no verified topics they care about

Media Appearances

Claudia has no verified media appearances

Work History

9-2023
Executive Director of Operations and Customer Experience at Pluxee
4-2023 - 8-2023
Business Improvement Lead for LATAM Seeds Production & Supply at Syngenta Group
11-2020 - 9-2022
Director Of Operations at iFood
11-2019 - 11-2020
Head of Operations at iFood
9-2017 - 11-2019
Head of Operations for Uber Eats Brazil at Uber

Education

2009 - 2011
MBA from FGV - Fundação Getulio Vargas
4-2021 - 6-2021
Treinamento Online de Especialização from Stanford University

More Information

Social Presence :

Prographics :

Exp : 13 Location : São Paulo, São Paulo, Brazil Job Level : Senior Designation : Executive Director of Operations and Customer Experience at Pluxee
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Insights For Selling To Claudia

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Claudia is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Claudia

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Claudia move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Claudia take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Claudia

Personality Compatibility


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