Clayton Taylor in

Clayton Taylor

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Customer Success Manager at Fathom - AI Meeting Assistant
📍 Omaha, Nebraska, United States

Clayton Taylor is a Customer Success Manager at Fathom with a strong background in managing enterprise-level accounts. He previously handled a book of business worth over $10 million in ARR at Otter for some of the worlds largest restaurant brands. He is a graduate of the University of Nebraska at Omaha.

Outside of his professional career, Clayton was a highly accomplished collegiate baseball player. As a student-athlete, he balanced academic and athletic commitments, earning the prestigious honor of being named a 1st Team Academic All-American, showcasing his discipline and drive.

He was also named The Summit Leagues Male Scholar-Athlete of the Year for the 2015-16 academic year.

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Experience
9 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Omaha, Nebraska, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Clayton cares about

Customer Success
His entire career has been focused on customer success, from leading teams to managing high-value enterprise accounts at companies like Fathom and Otter.
AI Productivity
He currently works at Fathom, an AI Meeting Assistant, indicating a professional focus on how artificial intelligence can enhance business productivity and workflows.
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Career

Work history

8-2025
Customer Success Manager
Fathom - AI Meeting Assistant
8-2024 - 8-2025
Sr. Customer Success Manager, Enterprise
Otter
4-2022 - 8-2024
Customer Success Manager, Enterprise
Otter
8-2020 - 5-2022
Customer Success Team Lead
From Now On, LLC
9-2016 - 8-2020
Mobile Customer Success Coach
From Now On, LLC
In the press

Media appearances

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Education
2011 - 2016
Bachelor of Science (B.S.)
University of Nebraska at Omaha
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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