Colleen M.

Critic
DISC Type : C

Epic Applications IT Director at Cambridge Health Alliance

Woburn, Massachusetts, United States

Overview

Colleen M. is the Director of Epic Applications IT at Cambridge Health Alliance, bringing over two decades of experience in healthcare system implementation and optimization. A graduate of Boston College and Endicott College (MBA), she also completed the Leadership Principals program at Harvard Business School Online.

She is passionate about mentorship and empowering women professionally, actively participating in events like Mentoring Monday. Her posts suggest an appreciation for inspirational and forward-thinking ideas, reflecting a desire to open doors for others.

She holds multiple Epic certifications and badges, including for Hello World and as a Campaigns Administrator.

Personality Overview

Information Seeker

Critic

Precise

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Epic System Implementation
With over 20 years of experience, she has deep expertise in implementing and optimizing numerous Epic modules, including Prelude, Cadence, MyChart, and Resolute.
Healthcare Revenue Cycle
She has robust knowledge of practice management system architecture, specializing in the revenue cycle, claims, remittance, and charge router functionalities.
Mentoring Women
Actively promotes and participates in mentoring events for women, sharing content and encouraging others through platforms like 'Mentoring Monday'.

Media Appearances

Colleen has no verified media appearances

Work History

1-2019
Epic Applications IT Director at Cambridge Health Alliance
6-2018 - 1-2019
Epic Applications IT Manager at Cambridge Health Alliance
9-2017 - 6-2018
Epic System Analyst IV at Cambridge Health Alliance
6-2000 - 9-2017
Senior Systems Analyst at Harvard Vanguard Medical Associates
Manager of Financial Operations at Cambridge Health Alliance

Education

1988 - 1992
BA from Boston College
2009 - 2011
MBA from Endicott College

More Information

Social Presence :

Prographics :

Exp : 25 Location : Woburn, Massachusetts, United States Job Level : Mid-senior Designation : Epic Applications IT Director at Cambridge Health Alliance
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Insights For Selling To Colleen

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don’t try too hard to build a relationship with them
  • Do not use very emotional or colorful language
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Colleen is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Colleen

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Colleen move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Colleen take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Colleen

Personality Compatibility


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