Consuelo Núñez Guzmán

Critic
DISC Type : C

Supervisora de Cobranza at Banco Consorcio

Santiago, Santiago Metropolitan Region, Chile

Overview

Consuelo is an Industrial Civil Engineer from the Universidad de Santiago de Chile with over 16 years of experience in the financial and retail industries. She specializes in IT risk and optimizing debt collection processes, with colleagues describing her as proactive, responsible, and highly skilled.

She expresses immense pride in her alma mater, the Universidad de Santiago de Chile, and its enduring legacy of innovation and education. Based on recommendations, she is known for fostering excellent teamwork and a positive work environment, showing a commitment to strong interpersonal relationships.

During the 2008 financial crisis, she personally worked on the retail floor to better understand and support the business firsthand.

Personality Overview

Precise

Information Seeker

Objective Thinker

They like to do things independently and don’t look for support from others.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Debt Collection Strategy
Her core expertise involves optimizing and controlling debt collection processes, having increased recovery by over 15% in a previous role through continuous improvement.
IT & Operational Risk
Identifies both IT Risk and Operational Risk as key areas of her specialization within the financial and retail sectors.
Continuous Process Improvement
Characterizes her work by the principle of "mejora continua" (continuous improvement) to directly impact business results and efficiency.

Media Appearances

Consuelo has no verified media appearances

Work History

7-2024
Supervisora de Cobranza at Banco Consorcio
11-2023 - 7-2024
Supervisora Empresas de Cobranzas Externas at Coopeuch
12-2022 - 8-2023
Supervisor Cobranza at Profesional Independiente
8-2012 - 3-2022
Supervisor de cobranza at Cencosud Scotiabank
8-2008 - 5-2011
Auditor de Procesos at Cencosud S.A.

Education

1995 - 1998
Licenciado en Ciencias de la Ingeniería from Universidad de Santiago de Chile
Ingeniero Civil Industrial from Universidad de Santiago de Chile

More Information

Social Presence :

Prographics :

Exp : 15 Location : Santiago, Santiago Metropolitan Region, Chile Job Level : N/A Designation : Supervisora de Cobranza at Banco Consorcio
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Insights For Selling To Consuelo

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Be ready to answer many clarity-seeking questions and requests for information
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Don't give superficial answers, they are easily rattled by them
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Consuelo is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Consuelo

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Consuelo move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Consuelo take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Consuelo

Personality Compatibility


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