Corrine Yuen
Login to view DISC.Corrine is a seasoned customer service advocate with extensive experience in management, sales, and marketing at major financial institutions like HSBC and AXA. She currently leads the customer service department, focusing on enhancing customer satisfaction and improving backend processes. She plays a key role in representing the voice of the customer to executive leadership.
She believes strongly in maintaining a positive frame of mind and a "can-do attitude, " viewing challenges as experiences to be gained. Corrine is motivated by seeing things from a positive angle and encourages others to see the glass as half full rather than dwelling on negativity.
Unique fact: She represents the voice of the customer directly to the companys Executive Committee through monthly Quality Committees.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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