Courtenay Hallwood

Enthusiast
DISC Type : i

Business Operations Lead at Hesta Health

London, England, United Kingdom

Overview

Courtenay is a Business Operations Lead at Hesta Health, specializing in translating vision into action for early-stage startups. She has a unique background as a British Army Reserve Officer and holds a Masters degree in Physics from Durham University. Colleagues praise her rare ability to think over the short, medium, and long term.

Outside of her tech career, Courtenay serves as a Lieutenant in the British Army Reserves. This role has included an operational tour in Poland and leading a twelve-person section. She finds that skills like project management and problem-solving are highly transferable between her military and civilian life.

Unique Fact: She has completed Arctic warfare training as part of her service in the British Army Reserves.

Personality Overview

Consensus Focused

Story Driven

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Startup Operations
Her career focus is on building the operational foundation for ambitious, early-stage companies to enable them to scale sustainably and achieve their mission.
Women's Health Tech
She expressed immense excitement about joining Hesta Health, a startup focused on building something "game changing" in women's health.
Military Leadership
As a Lieutenant in the British Army Reserves, she has led troops on overseas operations and actively applies military leadership principles to her civilian career.

Media Appearances

Courtenay has no verified media appearances

Work History

9-2025
Business Operations Lead at Hesta Health
11-2024 - 9-2025
Chief of Staff at Joy
4-2024 - 10-2024
Chief of Staff at Valsys Inc.
3-2023 - 3-2024
Operations Director at Dam Digital
6-2021 - 3-2023
Delivery Director at Dam Digital

Education

MPhys (Integrated Master's Degree Course) from Durham University
Education details unavailable from Surbiton High School

More Information

Social Presence :

Prographics :

Exp : 10 Location : London, England, United Kingdom Job Level : N/A Designation : Business Operations Lead at Hesta Health
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Insights For Selling To Courtenay

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Maintain high, positive energy and convey confidence
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Courtenay is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Courtenay

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Courtenay move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Courtenay take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Courtenay

Personality Compatibility


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