Courtney Richards

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DISC Type : dc

Senior Director, HR Technology & Operations at Option Care Health

Maryville, Tennessee, United States

Overview

Courtney has no verified overview

Personality Overview

ROI Conscious

Demanding

Hard To Convince

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Courtney has no verified topics they care about

Media Appearances

Courtney has no verified media appearances

Work History

3-2025
Senior Director, HR Technology & Operations at Option Care Health
2-2022 - 3-2025
Director, HR Technology & Operations at Option Care Health
3-2019 - 2-2022
Manager, HR Operations & Technology at Option Care Health
12-2018 - 3-2019
Sr Analyst, HR Operations at Option Care Health
7-2017 - 12-2018
HRIS Analyst at Ferrara Candy Company

Education

2013 - 2015
Master of Science (M.S.) from Roosevelt University
2009 - 2013
Bachelor of Science (B.S.) from University of Illinois Urbana-Champaign

More Information

Social Presence :

Prographics :

Exp : 14 Location : Maryville, Tennessee, United States Job Level : Senior Designation : Senior Director, HR Technology & Operations at Option Care Health
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Insights For Selling To Courtney

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Stress on the business value that your product offers
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Courtney is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Courtney

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Courtney move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Courtney take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Courtney

Personality Compatibility


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