Craig Charlton

Energizer
DISC Type : I

Vice President Employee Digital Enablement at Dynatrace

Boxborough, Massachusetts, United States

Overview

Craig Charlton is the Chief Information Security Officer and Vice President of Employee Digital Enablement at Dynatrace. An experienced IT executive with a BS from Saint Michaels College, he has a history of leading responsive teams in the hi-tech and biotech sectors. Colleagues describe him as highly skilled, a great manager, and a superstar.

There is no publicly available information regarding Craigs personal life or hobbies outside of his professional interests and educational background.

He once successfully turned around an IT teams culture, transforming it from a defeatist mentality to a progressive, forward-looking group focused on customer service.

Personality Overview

Imaginative

Relationship Oriented

Enthusiastic

They are friendly, approachable and love to make new connections.  They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Cybersecurity Strategy
As CISO of a major tech company, he is responsible for the entire security posture and strategy, making it his primary professional focus.
Digital Employee Experience
His role as VP of Employee Digital Enablement shows a commitment to ensuring teams have the effective and secure tools needed to succeed.
IT Team Leadership
His career highlights building and directing large professional teams, and he has been praised for his open-door policy and management style.

Media Appearances

Craig has no verified media appearances

Work History

6-2018
Vice President Employee Digital Enablement at Dynatrace
5-2014 - 5-2018
Senior Director Information Technology at Advantage Resourcing
6-2003 - 5-2014
Sr. Director, IT at Hudson
Systems Architect at Boston Scientific
Director, IT at Sybase

Education

BS from Saint Michael's College

More Information

Social Presence :

Prographics :

Exp : 22 Location : Boxborough, Massachusetts, United States Job Level : Senior Designation : Vice President Employee Digital Enablement at Dynatrace
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be excessively objective, be a storyteller
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Craig

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Craig take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Craig

Personality Compatibility


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