Craig Daffin

Enthusiast
DISC Type : i

Associate Director - Digital Customer Management at Optus

Greater Sydney Area, Australia

Overview

Craig has no verified overview

Personality Overview

Consensus Focused

Optimistic

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Craig has no verified topics they care about

Media Appearances

Craig has no verified media appearances

Work History

1-2023
Associate Director - Digital Customer Management at Optus
11-2021 - 1-2023
Digital Product Owner at Optus
1-2020 - 1-2023
Digital Service Senior Manager at Optus
5-1999 - 4-2002
Account Manager at Nu Skin Enterprises
2-1995 - 4-1999
Sales Manager at Fone Zone

Education

1995 - 1996
Diploma from TAFE NSW
High School Diploma from Cambridge Park High School

More Information

Social Presence :

Prographics :

Exp : 13 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Associate Director - Digital Customer Management at Optus
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Craig

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Craig take some risk or not?

  • They can take some low-probability risks if needed.

You And Craig

Personality Compatibility


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