Craig Edwards

Energizer
DISC Type : I

IT Manager at The Home Depot

Cedar Park, Texas, United States

Overview

Craig Edwards is an experienced IT Manager at The Home Depot, where he has worked for over 13 years. He specializes in Point of Sale (POS) systems, leading a production support team of 12 and previously designing custom POS systems as a Senior Systems Engineer at Fujitsu.

Based on a colleagues recommendation, Craig is known for fostering a positive team environment by encouraging fun and celebrating successes. People who have worked with him describe him as a "pleasure to work with" and one of the "hardest workers".

He has a strong focus on leadership, professional development for his team, and clear communication with business partners.

Personality Overview

Enthusiastic

Relationship Oriented

Believer

They are naturally enthusiastic, so take their promise with a pinch of salt.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are people oriented, friendly and like creating new connections.

Topics They Care About

POS Systems
Manages a Point of Sale production support team at The Home Depot and previously designed and implemented custom POS systems at Fujitsu.
Team Leadership
Leads a team of 12, focusing on their professional development, support responsibilities, and communication with business partners and management.
Production Support
His role centers on leading a team responsible for production outage events, break-fix initiatives, and tool development for POS systems.

Media Appearances

Craig has no verified media appearances

Work History

9-1992
IT Manager at The Home Depot
Senior Systems Engineer at Fujitsu Systems of America

Education

1978 - 1979
Education details unavailable from Coleman College

More Information

Social Presence :

Prographics :

Exp : 33 Location : Cedar Park, Texas, United States Job Level : Middle Designation : IT Manager at The Home Depot
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Avoid cutting into their flow
  • Don’t be excessively objective, be a storyteller
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Craig

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Craig take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Craig

Personality Compatibility


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