Craig Skipper in

Craig Skipper

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ITSM Technical Product Manager at Culligan International
📍 Dereham, England, United Kingdom

As an ITSM Technical Product Manager at Culligan with over 20 years of experience, Craig focuses on optimizing service delivery processes across EMEA. An alumnus of Norwich City College and ITIL v4 certified, he is described by colleagues as patient and highly effective at solving complex IT problems.

He is known for his patience and for taking extra time to clearly explain technical solutions to his colleagues.

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Experience
22 Years
Current Role
ITSM Technical Product Manager
Job Level
Middle
Location
Dereham, England, United Kingdom
Personality Overview

How Craig shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Craig cares about

IT Service Management
His entire career, including his current role as ITSM Technical Product Manager and his ITIL certification, revolves around delivering and managing IT services effectively.
Service Delivery
He leads the EMEA Service Delivery function, focusing on enhancing customer satisfaction and driving business performance through seamless service operations.
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Career

Work history

4-2025
ITSM Technical Product Manager
Culligan International
1-2023 - 4-2025
Head of IT Service Delivery (EMEA)
Culligan International
8-2020 - 1-2023
Head of IT (UK and Ireland)
Culligan International
10-2018 - 8-2020
IT Manager
Zip Water UK
10-2016 - 10-2018
IT Network Administrator
Zip Water UK
In the press

Media appearances

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Education
1999 - 2001
HND
Norwich City College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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