Mark Ward, CISM in

Mark Ward, CISM

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Chief Information Security Officer at Heathrow
📍 Welwyn, England, United Kingdom

Mark is an award-winning Chief Information Security Officer with extensive experience across finance, telecoms, utilities, and law enforcement. He is a Certified Information Security Manager (CISM) and former Army veteran, recognized for developing best-in-class security strategies. Colleagues describe him as a passionate expert, an energetic great leader, and someone who knows how to have fun.

Outside of his CISO role, Mark is an amateur triathlete and a British Army veteran who has been involved in security since 1991. He actively raises money for All Call Signs, an organization that supports service members and veterans. His posts show he enjoys effective networking and supporting former colleagues in their careers.

He sits on the UK Government’s Joint Fraud Taskforce and is the Chair of the Communications Crime and Strategy Group.

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Current Role
Chief Information Security Officer
Job Level
Leadership
Location
Welwyn, England, United Kingdom
Personality Overview

How Mark shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mark cares about

Cybersecurity Strategy
He has a history of defining and implementing comprehensive security strategies at major organizations like Three UK and Heathrow, focusing on governance, risk, and transformation.
Fraud Prevention
Serves on the UK Government's Joint Fraud Taskforce and chairs the Communications Crime & Strategy Group, indicating deep involvement in national anti-fraud efforts.
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Career

Work history

10-2025
Chief Information Security Officer
Heathrow
6-2023 - 6-2025
Chair of the Communications Crime & Strategy Group
Communications Crime & Strategy Group
8-2021 - 6-2025
Chief Information Security Officer
Three UK
6-2020 - 8-2021
Group Chief Information Security Officer (CISO)
Interserve Group Limited
1-2020 - 5-2020
Consulting Specialist CISO
MDL Associates Financial Services
In the press

Media appearances

Mark Ward – Chief Information Security Officer at Heathrow Airport Holdings. Featured in The Org
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Day in the life: Mark Ward. Featured in Three Media Centre (Three UK)
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Education
Education details unavailable
City of Portsmouth Boys School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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