Crystal Bonsi, CPA, CMA, MBA

Balancer
DISC Type : S

VP, Corporate Sales Operations at OpenText

Kitchener, Ontario, Canada

Overview

A seasoned financial professional (CPA, CMA, MBA) and leader, Crystal serves as the VP of Sales Operations at OpenText. She is recognized for her expertise in transition management, financial analysis, and building high-performing teams. Colleagues describe her as having excellent attention to detail and strong leadership capacity.

Crystal appears to value nature and personal reflection, having shared quotes about finding solace in the outdoors. She also stays connected to the academic community, demonstrated by her engagement as a university convocation speaker and her interest in her alma mater, the University of Windsor.

She was a featured panelist at an International Womens Day event at OpenText, discussing mentorship and career development.

Personality Overview

Formal Mannered

Good Listener

Process-Oriented

Even if it takes time, they prefer following the process.  They are comfortable taking a long term view. They are polite and respectful but practical.

Topics They Care About

Sales Operations
As VP of Sales Operations, she is deeply involved in optimizing sales processes and team effectiveness, frequently posting about hiring for her "best sales ops team on the planet".
Financial Leadership
With CPA, CMA, and MBA credentials, her career is built on financial expertise, including revenue recognition, forecasting, and serving as a go-to person for internal analysis.
Transition Management
Her profile highlights a specialty in providing innovative solutions and leadership during mergers, acquisitions, and other significant business transitions.

Media Appearances

Crystal has no verified media appearances

Work History

7-2015
VP, Corporate Sales Operations at OpenText
10-2012
Director, Portfolio Sales Operations at OpenText
7-2010 - 10-2012
Senior Manager, Variable Compensation at OpenText
12-2005 - 7-2010
Director, Global Sales & Services Finance at OpenText
1-2010 - 6-2010
Director, Finance Transformation at OpenText

Education

2006 - 2007
MBA from University of Windsor
1999 - 2001
CMA from CMA Society Of Management Accountants of Ontario
1992 - 1997
H. BBA from Wilfrid Laurier University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Kitchener, Ontario, Canada Job Level : Senior Designation : VP, Corporate Sales Operations at OpenText
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Insights For Selling To Crystal

During A Call Or A Meeting

DO's

  • Be personal and polite and slightly formal
  • Tell them about the outcome and results before talking about the input
  • Encourage them to invite other key stakeholders for discussions

DONT's

  • Don’t push them for a no, take the lack of yes as a no after a certain point
  • Don’t brush off their concerns, their comfort with you will go down
  • Do not sound very transactional, make extra effort to be genuinely interested

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Crystal is

  • Low-risk, adoption by others and strong collaterals matter the most to them.
  • Will you ever get a clear answer from Crystal

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Crystal move?

  • They can be very slow in making decisions.
  • Can Crystal take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Crystal

Personality Compatibility


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