Crystal Cowell

Energizer
DISC Type : I

Global Head of Operations and Deployment, Vision Care Digital Health at Alcon

Fort Worth, Texas, United States

Overview

Crystal Cowell is the Global Head of Digital Operations & Deployment at Alcon, where she leads vision care digital health initiatives. Her expertise is grounded in a diverse background in finance and operations, including her time as a Financial Analyst for the F35 program at Lockheed Martin. She holds an MBA from the University of Texas at Arlington.

Personality Overview

Relationship Oriented

Big Picture Person

Full Of Energy

They are always positive and upbeat, so take their promises with a pinch of salt.  They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Digital Health
As the Global Head for Vision Care Digital Health, she is at the forefront of digital innovation in the healthcare and medical device industry.
Operational Excellence
Her career at Alcon includes roles focused on digital operations and order-to-cash transformation, indicating a focus on process efficiency and effectiveness.
Financial Operations
Previously led US Surgical Financing Operations at Alcon and worked as a Financial Analyst at Lockheed Martin, showing a strong foundation in finance.

Media Appearances

Crystal has no verified media appearances

Work History

6-2024
Global Head of Operations and Deployment, Vision Care Digital Health at Alcon
11-2018 - 6-2024
Director of Digital Operations at Alcon
5-2018 - 11-2018
Head of Finance & Operations - Special Assignment at Alcon
8-2017 - 5-2018
Head, Order to Cash Transformation at Alcon
1-2017 - 8-2017
Head, US Surgical Financing Operations at Alcon

Education

2009 - 2011
Master of Business Administration (MBA) from University of Texas at Arlington
2005 - 2007
BA from Texas Wesleyan University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Fort Worth, Texas, United States Job Level : Mid-senior Designation : Global Head of Operations and Deployment, Vision Care Digital Health at Alcon
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Insights For Selling To Crystal

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Talk about their team and how your product will help them do things better and easier
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid overloading them with too much detail
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Crystal is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Crystal

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Crystal move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Crystal take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Crystal

Personality Compatibility


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