Crystal Hawkes

Critic
DISC Type : C

Supervisor Outpatient Utilization Management at Highmark Inc.

Wilmington, Delaware, United States

Overview

Crystal has no verified overview

Personality Overview

Critic

ROI Driven

Information Seeker

They choose to analyze logically and value facts to emotions.  They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Crystal has no verified topics they care about

Media Appearances

Crystal has no verified media appearances

Work History

8-2019
Supervisor Outpatient Utilization Management at Highmark Inc.
5-2017 - 8-2019
Utilization Management Clinical Consultant at Aetna, a CVS Health Company
8-1986 - 4-2013
Registered Nurse at ChristianaCare

Education

2016 - 2018
Master's degree from Grand Canyon University
2006 - 2008
Bachelor of Science - BS from Immaculata University

More Information

Social Presence :

Prographics :

Exp : 35 Location : Wilmington, Delaware, United States Job Level : N/A Designation : Supervisor Outpatient Utilization Management at Highmark Inc.
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Insights For Selling To Crystal

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don’t try too hard to build a relationship with them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Crystal is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Crystal

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Crystal move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Crystal take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Crystal

Personality Compatibility


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