Crystal Roberts-Gilbert, J.D., M.B.A. Candidate

Inspirer
DISC Type : di

Founder at Pivot Towards Positive, LLC

Worcester, Massachusetts, United States

Overview

Crystal Roberts, J. D. , is a seasoned DEI leader with over 20 years of experience, currently serving as a Director at UMass Memorial Health. With a background in law, she is dedicated to advancing equity in patient care and creating an inclusive environment for caregivers by operationalizing strategic diversity goals.

Beyond her primary role, Crystal is the founder of Pivot Towards Positive, LLC, a consultancy focused on helping individuals leverage lifes challenges for personal and professional growth. She is passionate about civil rights, servant leadership, and using difficult experiences as a catalyst for positive change and maintaining integrity.

She founded her own company to help people reframe challenges into learning opportunities.

Personality Overview

Charming & Persuasive

Generous

Achievment Oriented

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Healthcare Equity
Her role at UMass Memorial Health is focused on transforming equity in patient care and improving inclusion for caregivers.
Personal Resilience
She founded Pivot Towards Positive, LLC, a company dedicated to helping people learn from challenges and move forward with integrity.
Civil Rights
She holds a Juris Doctor and actively supports legal organizations dedicated to upholding civil rights under the law.

Media Appearances

Crystal has no verified media appearances

Work History

8-2022
Founder at Pivot Towards Positive, LLC
9-2021
Director at UMass Memorial Health
3-2021 - 9-2021
Associate Director at Oregon Health & Science University
11-2017 - 9-2021
Program Manager for Organizational Training on Unconscious Bias at Oregon Health & Science University
8-2013 - 11-2017
Civil Rights Investigator at Oregon Health & Science University

Education

1-2021 - 9-2023
Master of Business Administration - MBA from Concordia University Chicago
Master of Business Administration (M.B.A.) from Concordia Portland Alumni & Friends

More Information

Social Presence :

Prographics :

Exp : 15 Location : Worcester, Massachusetts, United States Job Level : Leadership Designation : Founder at Pivot Towards Positive, LLC
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Insights For Selling To Crystal

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Crystal is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Crystal

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Crystal move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Crystal take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Crystal

Personality Compatibility


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