Cynthia Rubino

Observer
DISC Type : ic

Director of Student Experience at The Fletcher School at Tufts University

Wakefield, Massachusetts, United States

Overview

Cynthia Rubino is the Director of Student Affairs at The Fletcher School at Tufts University, where she has also served as Director of IT. With a Masters in Teaching from Simmons University, she is dedicated to empowering students and building a thriving campus community. Colleagues describe her as a "delightful" and "go-getter" manager.

Cynthia has a unique professional background, having transitioned from leading Information Technology and library services to overseeing Student Affairs within the same institution.

Personality Overview

Example Seeker

Curious

Value Driven

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Student Well-being
Collaborated with the university chaplaincy to create events like "Soup for the Soul," providing students with space for grief and reflection during times of crisis.
Campus Community
Demonstrated a long-term commitment to community building by initiating projects like a "Wish Tree" to allow students and faculty to share their hopes and dreams.
Higher Ed Tech
Possesses an extensive background in technology leadership, having previously served as the Associate Director of Information Technology at The Fletcher School and managing computing at Simmons College.

Media Appearances

Building Community that Forges Lasting Connections at Fletcher. Featured in The Fletcher School at Tufts University – News

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A World of Career Experience: Fletcher Internships. Featured in The Fletcher School at Tufts University

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Work History

9-2023
Director of Student Experience at The Fletcher School at Tufts University
7-2014 - 10-2023
Director of Information Services, Ginn Library/IT at The Fletcher School at Tufts University
3-2011
Associate Director of information Technology at The Fletcher School at Tufts University
2000 - 2009
Manager of General Access Labs and Computing at Simmons College

Education

1999 - 2000
MAT from Simmons University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Wakefield, Massachusetts, United States Job Level : Mid-senior Designation : Director of Student Experience at The Fletcher School at Tufts University
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Insights For Selling To Cynthia

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Focus on immediate action-items rather than the larger goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Cynthia is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Cynthia

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Cynthia move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Cynthia take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Cynthia

Personality Compatibility


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