Dan Leslie

Energizer
DISC Type : I

Sr. Director, Business Operations at LendingClub

West Des Moines, Iowa, United States

Overview

As the Sr. Director of Business Operations at LendingClub, Dan Leslie leads AI transformation and advanced analytics with over 23 years of financial services experience. He specializes in optimizing FinTech contact centers using data-driven insights to enhance efficiency. He studied Business Management at Buena Vista University.

Early in his career at Wells Fargo Financial, he was promoted from an analyst to manager of his department within his first year on the job.

Personality Overview

Informal

Relationship Oriented

Believer

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are really good at seeing what the long-term impacts of their decisions could be. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

AI Transformation
He leads teams at LendingClub focused on leveraging the latest in AI and technology to empower employees and improve the member experience.
Contact Center Optimization
His role and expertise are centered on scaling and optimizing FinTech contact centers to drive significant change and operational efficiency.
Data-Driven Insights
Throughout his career, he has focused on using data analysis and visualization with tools like SAS, SQL, and Tableau to provide strategic recommendations to senior leaders.

Media Appearances

Dan has no verified media appearances

Work History

2-2022
Sr. Director, Business Operations at LendingClub
10-2021 - 2-2022
SVP, Business Execution Senior Manager at Wells Fargo
10-2019 - 10-2021
SVP, Business Intake & Insights at Wells Fargo
10-2014 - 10-2019
VP, Business Liaison Consultant at Wells Fargo
10-2005 - 4-2008
Metrics Analysis Manager at Wells Fargo Financial

Education

1998 - 2002
Business Management from Buena Vista University

More Information

Social Presence :

Prographics :

Exp : 16 Location : West Des Moines, Iowa, United States Job Level : Senior Designation : Sr. Director, Business Operations at LendingClub
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Insights For Selling To Dan

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Share some stories about how you you have helped people in similar positions succeed
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be excessively objective, be a storyteller
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dan is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Dan

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Dan move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Dan take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Dan

Personality Compatibility


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