Dana Lindsay

Observer
DISC Type : ic

Chief Operating Officer at eero

San Francisco, California, United States

Overview

Dana Lindsay is the Chief Operating Officer at eero, an Amazon company, where she leads cross-functional teams focused on enhancing customer and partner experiences. A Stanford University graduate, she has a strong background in scaling operations and product management. Colleagues have described her as "incredibly attentive to detail. "

Outside of her executive role, Dana has a background as a decorated collegiate athlete. During her time at Stanford, she was a member of the womens rowing team and was recognized multiple times as a Stanford Scholar Athlete, balancing academics and athletics.

She earned both her Bachelor of Arts and her Masters degree from Stanford University.

Personality Overview

Value Driven

Assertive

Curious

They are generally strong communicators and are not easy to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Customer Experience
Her role explicitly involves enhancing the eero experience for end customers, and she has a history of leading customer-focused teams in user research and analytics.
Scaling Operations
At a previous company, she successfully scaled content libraries from 50 to over 2000 titles and established large offshore production teams to improve efficiency.
Team Development
Focuses on making work more productive and rewarding for employees and has publicly posted about hiring for key roles to build out her team's capabilities.

Media Appearances

Dana has no verified media appearances

Work History

9-2021
Chief Operating Officer at eero
2-2019 - 10-2021
VP Operations at eero
8-2017 - 2-2019
Head of Product Operations at eero
5-2014 - 5-2015
Manager, Client Enablement at Inkling
8-2011 - 5-2014
Manager, Content Process and Training at Inkling

Education

2010 - 2011
Master's degree from Stanford University
2006 - 2010
Bachelor of Arts (BA) from Stanford University

More Information

Social Presence :

Prographics :

Exp : 12 Location : San Francisco, California, United States Job Level : Leadership Designation : Chief Operating Officer at eero
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Insights For Selling To Dana

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Help them realize that there is no personal risk in making this decision
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dana is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Dana

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Dana move?

  • They like to analyze well and then make their decisions.
  • Can Dana take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Dana

Personality Compatibility


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