Daniel Tellez Sampayo

Daniel Tellez Sampayo is a Subdirector of Engineering for LATAM CC & UC at Scotiabank, specializing in the design, architecture, and implementation of Contact Center and Unified Communications solutions. He ensures global standards adherence and SLA compliance across various countries.

He has a strong background in technological support and administration, with extensive experience in managing operations, maintenance, and vendor relationships. Daniel also has an interest in companies like Oracle and Cisco, often integrating their technologies.

Daniel started his career supporting Contact Center infrastructure at Sistemas Especializados Brain, specifically for AVAYA-NICE systems.