Daniel Wood

Questioner
DISC Type : c

Vice President of Client Services at Attune

Palos Heights, Illinois, United States

Overview

As Vice President of Ontology at XSELL Technologies, Daniel Wood draws on extensive leadership experience in customer success and client services from previous roles at XSELL and Attune. The Wabash College alumnus specializes in building data-driven systems that replicate the behaviors of top sales agents to transform customer interactions.

Originally from the Chicago area, Daniel is a former college athlete who played football for Wabash College. His interests appear to extend into digital commerce, as he has previously shared content regarding e-commerce readiness and online customer service trends, indicating a broader passion for the customer experience landscape.

During his college football career at Wabash, Daniel had a standout moment where he returned a kickoff 88 yards for a touchdown.

Personality Overview

Not Easily Convinced

Cautious & Analytical

Systematic

They prefer to do thorough analysis of any situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Data Ontology
His current role as VP of Ontology centers on structuring data to understand and replicate the behaviors of top-performing sales agents in real time.
Customer Experience
His career path from VP of Client Services to VP of Customer Success demonstrates a long-term professional focus on improving customer interactions and outcomes.
College Football
Was a member of the Wabash College football team. Athletic department archives highlight some of his notable plays during his time there.

Media Appearances

Daniel has no verified media appearances

Work History

1-2026
Vice President of Client Services at Attune
1-2020 - 1-2026
Vice President of Customer Success at XSELL Technologies
6-2013 - 1-2020
Head of Data Labeling & Customer Implementations at XSELL Technologies

Education

2008 - 2011
Education details unavailable from Wabash College
2004 - 2007
Education details unavailable from St. Laurence High School

More Information

Social Presence :

Prographics :

Exp : 13 Location : Palos Heights, Illinois, United States Job Level : Senior Designation : Vice President of Client Services at Attune
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Insights For Selling To Daniel

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Daniel is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Daniel

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Daniel move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Daniel take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Daniel

Personality Compatibility


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