Danielle Duke, MCICM in

Danielle Duke, MCICM

Doer · DISC type ds
Head of Credit Revenue Recovery at Utilita Energy
📍 Bournemouth, England, United Kingdom

Danielle is the Head of Credit Revenue Recovery at Utilita Energy, with over a decade of experience in credit management, particularly within the UK utility sector. A recognized industry leader, she has received multiple awards, including Business Leader of the Year 2024. People often describe her as dedicated, hard-working, and enthusiastic.

Outside of her professional life, Danielle is a passionate advocate for inclusivity in youth activities. She has publicly shared her deep appreciation for her sons football coach, an Autism Ambassador, highlighting the profound positive impact of patient and inclusive coaching on childrens lives and development.

She helps shape industry standards by serving as a judge for the prestigious Collections and Vulnerability Awards.

Read the full overview →
Experience
16 Years
Current Role
Head of Credit Revenue Recovery
Job Level
Mid-senior
Location
Bournemouth, England, United Kingdom
Personality Overview

How Danielle shows up

Strategic Planner
Fast-paced
Results Focused

Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Priorities

Topics Danielle cares about

Consumer Vulnerability
Serves as a judge for the 'Collections & Vulnerability Awards', showing a professional focus on identifying and supporting vulnerable customers in the credit industry.
Energy Sector Regulation
She is a featured speaker at Credit Week 2025, where she will share insights on balancing regulatory requirements for pre-payment meters in the energy sector.
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Career

Work history

4-2022
Head of Credit Revenue Recovery
Utilita Energy
12-2020
Credit Manager
Utilita Energy
12-2018 - 11-2020
Head of Customer Recoveries & Support
iSupplyEnergy
9-2016 - 12-2018
Credit Control Manager
iSupplyEnergy
7-2013 - 9-2016
Finance Administrator
Kondor Ltd
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Danielle has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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