Nicola Harris

Initiator
DISC Type : Di

Head of Smart Operations at Utilita Energy

Greater Southampton Area, United Kingdom

Overview

As the Head of Smart Operations at Utilita Energy, Nicola Harris is an experienced problem solver responsible for metering asset data strategy and overseeing teams managing smart meter commissioning and communications. She holds a Masters degree in Ancient History and Classical Archaeology from The University of Edinburgh.

Nicola is a passionate advocate for female empowerment, encouraging women to use their voice and establish boundaries. She champions the idea of women lifting each other up and believes in creating supportive, high-performance cultures that place the customer at the center of all operations.

She has an educational background in Ancient History and Classical Archaeology.

Personality Overview

Risk-Accepting

Friendly Challenger

Confident

They usually prefer to drive the conversation.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

Smart Operations
Leads the smart operations department, focusing on asset commissioning, ongoing communications, and firmware upgrades for Utilita Energy's smart meter network.
Female Empowerment
Passionate about women supporting women, she frequently posts about using one's voice and celebrating the lessons taught by other amazing women.
Customer-Centric Culture
Actively recruits leaders who are passionate about creating a high-performance, supportive culture that puts the customer at the heart of everything.

Media Appearances

Nicola has no verified media appearances

Work History

4-2022
Head of Smart Operations at Utilita Energy
8-2019 - 4-2022
Energy Performance Manager at Utilita Energy
2-2019 - 8-2019
Settlements Team Leader at Utilita Energy
7-2017 - 2-2019
Settlements Analyst at Our Power
3-2016 - 6-2017
Customer Service at Our Power

Education

2004 - 2008
MA Hons Ancient History and Classical Archaeology from The University of Edinburgh

More Information

Social Presence :

Prographics :

Exp : 19 Location : Greater Southampton Area, United Kingdom Job Level : Mid-senior Designation : Head of Smart Operations at Utilita Energy
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Insights For Selling To Nicola

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicola is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Nicola

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Nicola move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Nicola take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Nicola

Personality Compatibility


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