Danielle Erickson is a seasoned BPO leader and the Senior Vice President of Operations at InteLogix, specializing in CX operations. With extensive experience in P&L ownership across diverse industries, she focuses on balancing digital innovation with human capabilities to drive results. She holds a Bachelor of Applied Science from Liberty University.
Outside of work, Danielle is passionate about community engagement and serves as a board member for Seedlings Braille Books for Children, an organization providing low-cost books to children with vision loss. She also actively volunteers for causes like the Community Food Bank to combat local hunger.
She was recently named a finalist for the prestigious CCWomen Hall of Fame award, which recognizes women driving lasting change in the customer contact industry.
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