Darren Phillips

Commander
DISC Type : D

Senior Enterprise IT Operations Manager at Whitbread

Milton Keynes, England, United Kingdom

Overview

Darren has no verified overview

Personality Overview

Decisive

Risk-Taker

Very Quick

They prefer to move quickly, and expect the same from others.  They put a lot of effort into ensuring personal success. They do not care very much about building rapport or relationships.

Topics They Care About

Darren has no verified topics they care about

Media Appearances

Darren has no verified media appearances

Work History

4-2025
Senior Enterprise IT Operations Manager at Whitbread
8-2024
Senior Service Operations Manager at Whitbread
1-2024 - 8-2024
Service Delivery & IT Operations Lead at Ferrero
12-2022 - 1-2024
Global Head of IT Service Delivery & Central IT Services at Costa Coffee
6-2019 - 12-2022
Senior Service Delivery Manager at Costa Coffee

Education

1988 - 1992
Education details unavailable from Statonbury Campus

More Information

Social Presence :

Prographics :

Exp : 23 Location : Milton Keynes, England, United Kingdom Job Level : Middle Designation : Senior Enterprise IT Operations Manager at Whitbread
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Insights For Selling To Darren

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Make sure that you circle back fast on any action items, it wins their trust
  • Hold your ground without indulging in one-upmanship

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Darren is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Darren

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Darren move?

  • If convinced, they can reach decisions quite fast.
  • Can Darren take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Darren

Personality Compatibility


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