Dave Austin

Commander
DISC Type : D

Director Solutions Engineering at The Walt Disney Company

Bristol, Connecticut, United States

Overview

Dave Austin is the Director of Solutions Engineering at The Walt Disney Company, leading global teams on mission-critical technology projects. An alumnus of SUNY Geneseo with AWS and ITIL certifications, he excels in IT operations, service delivery, and infrastructure management, overseeing multi-million dollar investments.

Outside of his demanding role, Dave is a proud father who values family and team camaraderie. He actively celebrates his childrens accomplishments and appreciates company initiatives that invest in employee engagement, such as team-building events and picnics.

Unique fact: He optimized Disneys Master Control Modernization Program, successfully cutting the projected costs by an impressive $17 million.

Personality Overview

Strong-Willed

Candid & Clear

Decisive

They like to stay in control of the negotiation or defining of the terms.  They respond better to strong and respectful interactions. They prefer to move quickly, and expect the same from others.

Topics They Care About

Media Technology Infrastructure
Manages the implementation of mission-critical infrastructure for Disney's global engineering organization, including a $65M playout platform modernization program.
Operational Excellence
Emphasizes a customer-first mindset, focusing on driving observability, reducing system noise, and resolving incidents proactively within his sustainment engineering teams.
Strategic Vendor Partnerships
Shows interest in how the company can leverage smart sourcing and strategic vendor relationships to power its storytelling and technology initiatives.

Media Appearances

Dave has no verified media appearances

Work History

7-2022
Director Solutions Engineering at The Walt Disney Company
6-2022
Key Achievements at The Walt Disney Company
1-2018 - 6-2022
Director, Media Engineering Services (Technology Operations) at The Walt Disney Company

Education

Bachelor of Arts - BA from SUNY Geneseo

More Information

Social Presence :

Prographics :

Exp : 8 Location : Bristol, Connecticut, United States Job Level : Mid-senior Designation : Director Solutions Engineering at The Walt Disney Company
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Insights For Selling To Dave

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Speak about competitive differentiation that your product offers

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dave is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Dave

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Dave move?

  • If convinced, they can reach decisions quite fast.
  • Can Dave take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Dave

Personality Compatibility


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