Dave Stubberfield in

Dave Stubberfield

Visionary · DISC type Ds
Founder at NOVA
📍 Romford, England, United Kingdom

Dave Stubberfield is a consultant, author, and founder focused on driving sustainable growth. He specializes in Continuous Improvement, Customer Experience, and Change Management—what he terms the "Triangle of Truth. " An experienced trainer and facilitator, he holds Black Belt and Green Belt certifications and began his career with an apprenticeship at BT.

Dave found his professional calling after being introduced to Lean methodology early in his career, a spark that led him to leave the corporate world and start his own business. People who have worked with him describe him as knowledgeable, engaging, fun, and insightful.

He co-authored the book "Supercharging the Customer Experience: How Organizational Alignment Drives Performance. "

Read the full overview →
Experience
15 Years
Current Role
Founder
Job Level
Leadership
Location
Romford, England, United Kingdom
Personality Overview

How Dave shows up

Objective Evaluator
Big Vision Person
Early Adopter

They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Priorities

Topics Dave cares about

Customer Experience
Co-authored a book on the topic and is recognized as a Top 5 Global CX Influencer, focusing on aligning brand, employees, and systems to enhance CX.
Continuous Improvement
Found his professional passion in Continuous Improvement after being introduced to Lean methodology early in his career at BT, building frameworks based on Kaizen and Lean.
+4 more topics Login to view topics
Career

Work history

1-2024
Founder
NOVA
1-2021
Director & Principal Consultant
Carter Consultancy
1-2019 - 3-2025
Continuous Improvement & Accelerate Lead
BT
11-2014 - 1-2019
Global Cloud Support - Shift Manager
BT
1-2012 - 11-2012
Operational Change Agent for Lean
BT
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Black Belt
QA Limited
Green Belt
British Quality Foundation
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

Other NOVA Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Dave. Free, 10 seconds.