David Cook in

David Cook

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President, English World Business Development at Teleperformance
📍 United States

David is the Chief Business Development Officer at Teleperformance, leading US market growth for CX, digital transformation, and professional services. A graduate of Syracuse University, he has over 20 years of experience developing customer experience strategies for global companies. Colleagues describe him as smart, funny, professional, and a trusted advisor.

He developed an innovative, cost-effective virtual contact center environment, helping companies rapidly scale their operations.

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Experience
31 Years
Current Role
President, English World Business Development
Job Level
Leadership
Location
United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics David cares about

CX Strategy
His career focuses on designing customer experience, acquisition, and retention strategies for over 100 Global 1000 companies, integrating sales, operations, and digital tech.
Digital Transformation
He leads teams focused on digital enablement and transformation, reflecting his deep interest in applying new technologies to enhance customer relationship management and support.
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Career

Work history

10-2018 - 9-2024
President, English World Business Development
Teleperformance
9-2018
Chief Business Development Officer
Teleperformance
7-2006 - 10-2018
Executive Vice-President Business Development
Teleperformance
9-2002 - 6-2006
Director, Business Development
Concentrix
1999 - 2002
Director, National Accounts
The Sutherland Group
In the press

Media appearances

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Education
1992 - 1993
Bachelor of Arts
Syracuse University
1983 - 1987
Political Science
Hobart and William Smith Colleges
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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