David Hilliard

Inspirer
DISC Type : di

Chief Executive Officer at Mentor Europe

London Area, United Kingdom

Overview

David Hilliard is the Founder and CEO of Mentor, a firm of execution partners specializing in recovering complex, business-critical programs in the technology and telecoms sectors. With over 30 years of experience and more than 130 major initiatives led or recovered, he is recognized for his strategic insight and sharp intellect.

David is the author of "Battle-tested, " a book that distills his extensive experience in program execution and the human behaviors that lead to failure. He has a notable pet peeve for inefficient customer service, particularly when trying to get the bill in a restaurant, valuing promptness and attentiveness.

His firm was founded with the singular purpose of making programs deliver by addressing common failure points like wishful thinking and untested assumptions.

Personality Overview

Confident & Optimistic

Charming & Persuasive

Decisive

They usually prefer to drive the conversation.  They don’t mind taking a stand if they believe in something. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Program Recovery
His entire career and company, Mentor, are built around rescuing large, failing programs, particularly in the telecommunications industry.
Strategy Execution
Emphasizes that his team are practitioners and "execution partners, " not consultants, focusing on hands-on delivery rather than just advice.
Telecoms Transformation
Has extensive, board-level experience in the telecoms sector, leading and recovering major network roll-outs and strategic initiatives.

Media Appearances

David has no verified media appearances

Work History

12-1998
Chief Executive Officer at Mentor Europe
10-2011 - 10-2012
Group Director, Programme Execution at eircom

Education

Education details unavailable from St Andrew's College, Dublin, Ireland

More Information

Social Presence :

Prographics :

Exp : 13 Location : London Area, United Kingdom Job Level : Leadership Designation : Chief Executive Officer at Mentor Europe
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Refer to testimonials from well known people to highlight the value of your product
  • Look like someone who is on top of their game

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from David

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will David move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can David take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And David

Personality Compatibility


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