David Smith

Doer
DISC Type : sd

Global Enterprise Account Executive at NICE

Greater Philadelphia, United States

Overview

David is a Global Enterprise Account Executive at NICE with over 20 years of experience selling enterprise technology. He specializes in closing multi-million dollar CCaaS transformation projects and holds a BS from Salisbury University. Colleagues describe him as passionate, driven, and customer-focused.

Outside of his professional role, David is deeply involved in philanthropy. He actively supports charitable events, such as a recent golf tournament that successfully raised $1. 6 million for the Make-A-Wish Foundation, reflecting his passion for helping organizations and communities.

Prior to his extensive career in technology sales, David was an entrepreneur, having been the President and owner of both a specialty gifts company and a pizza franchise.

Personality Overview

Fast-paced

Long-term Focused

Strategic Planner

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

CX Transformation
His work focuses on helping organizations deliver a best-in-class customer experience, highlighted by his participation in events like the National Grid IT Expo.
CCaaS Solutions
He has a consistent track record of closing large, complex CCaaS transformation projects valued between $15-20 million for major enterprise clients.
Charitable Fundraising
He recently supported and promoted a charity golf event that raised an impressive $1. 6 million for the Make-A-Wish Foundation.

Media Appearances

David has no verified media appearances

Work History

4-2017
Global Enterprise Account Executive at NICE
6-2014 - 4-2017
Enterprise Account Executive at IBM
2-1990 - 5-2014
Senior Key Account Executive at Pitney Bowes
10-2005 - 1-2013
President - Owner at JW Smith Specialty Gifts Principal
10-2003 - 10-2008
Principal Owner at Tony Ronis Pizza Principal

Education

1985 - 1989
BS from Salisbury University

More Information

Social Presence :

Prographics :

Exp : 34 Location : Greater Philadelphia, United States Job Level : Mid-senior Designation : Global Enterprise Account Executive at NICE
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Insights For Selling To David

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Focus on the results that your product produces, expect some strategic questions in return
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with David is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from David

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will David move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can David take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And David

Personality Compatibility


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