David Walker is the Head of Lifetime Customer Value at OVO, with 20 years of experience in the media and energy sectors. He specializes in turning CRM into commercial growth through customer retention and lifecycle management. People who have worked with him describe him as rigorous, methodical, and collaborative.
He holds a Postgraduate Diploma from the Institute of Data & Marketing and has completed an Advanced Negotiation Course. David is passionate about using data and sharp segmentation to build valuable, long-term relationships with consumers.
Unique fact: David is a speaker at the 2025 Customer Engagement Summit, where he will be discussing strategies for elevating customer lifetime value.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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